Diabetic Shoes
Sales & Billing
Terms & Conditions
Shipping
We ship UPS whenever possible.
UPS shipping charges are prepaid and added to your invoice.
Terms
Net 30 days to established accounts.
All prices F.O.B. Shipping point.
Shipments made at prevailing price at the time of the order.
All prices are U.S. dollars.
Insurance
Your UPS shipment is 100% insured against loss or damage.
A minimum of $.50 per $100 of your order, or fraction thereof, is added for insurance.
Damaged Goods
If shipment arrives damaged or missing parts, contact the carrier immediately.
The carrier has signed for receipt of your package from our warehouse in good condition.
Before replacement merchandise can be issued, the damage claim must be filed with the carrier.
Return Policy
30-day customer satisfaction (from date of customer receipt). The following procedures should be followed when returning products:
- Call or fax Customer Service/Return Department
- ATTN: Returns Dept. for return authorization number (R/A#)
- When an item is returned, the R/A# must be clearly written on the outside of the package
For information about Sales & Billing, contact
Medical Resources Limited
895 Home Avenue
Akron, OH 44310
phone: 800.998.4199
fax: 800.997.9980